Things to Know
If you want your order to ship the same day you call it in please place your order by 1:00pm. Orders received after 1:00pm will ship the next business day. The cost to ship your order is $8.95.
Orders received over the weekend will ship on Monday.
The time-frames here do not include the time needed to compound specialty items; if we are shipping you a compounded item, your delivery may be delayed by an additional day so we have enough time to prepare it. Keep in mind that we do not compound over the weekend. Items called in late Friday or any time on Saturday or Sunday will be made on Monday.
Absolutely no refrigerated items will be shipped on Fridays. Refrigerated items cannot sit in a warehouse over an entire weekend. Orders for refrigerated items received after 1:00pm on Thursday will not ship until Monday for Tuesday delivery.
Your order will arrive on the next business day after it ships. Most deliveries do not require a signature. If you prefer a signature be required for your delivery please make sure someone is available to sign to avoid any delays in delivery.
Payment is required before your item ships. Typically, we keep a credit card number on file.
When Will My Order Arrive?
Deliveries are made the next business day after the order is shipped.
Order Placed: Will Ship: Will Arrive:
Monday Monday Tuesday
Tuesday Tuesday Wednesday
Wednesday Wednesday Thursday
Thursday Thursday Friday
Friday Friday Monday
Saturday Monday Tuesday
Sunday Monday Tuesday
Frequently Asked Questions
What is the coverage area of UDS?
UDS ships to nearly all of Illinois, any location in Wisconsin south of Milwaukee, or west of Indianapolis in Indiana. Just to be sure, we will enter your zip code on their website and make sure that your delivery will be covered before we send it out.
Can I still receive shipments if I am outside the coverage area of UDS?
Yes! We’ll ship your items to you, wherever you go. If you are outside the UDS service area, we are happy to use USPS or UPS and will work with you to select the delivery solution that’s right for you. However, because we’ll be using a different courier, we won’t be able to guarantee next business day delivery or our flat-rate price. The typical out-of-area package is sent through USPS Priority Mail in their flat-rate boxes.
Can I still receive shipments through United States Postal Service or UPS even if I live inside of the UDS coverage area?
No. To ensure the safest possible delivery of your items, we have chosen to use UDS exclusively, whenever their services are available.